HUD Research and Imaging Support
C3 Systems was awarded a two-year contract with the Department of Housing and Urban Development (HUD) to provide imaging, data processing of paper records, and hosting of government records to the Office of Financial Services (OFS). This includes providing research and imaging services for the Disbursements and Customer Service Branch (DCSB) of the Single Family Insurance Operations Division (SFIOD) and the Single Family Claims Branch (SFCB) of the Single Family Post Insurance Division (SFPID). C3 Systems will be picking up, sorting, indexing, batching, processing, and delivering several hundred thousand documents
“C3 Systems provides the SFIOD and SFPID an experienced contractor with an in-depth understanding of records management and data analysis, and a strong team of seasoned professionals equipped to handle OFS’ scanning, processing, and destruction needs in support of its mission to fully convert its records from paper to digital images. This contract represents another value-add to HUD, our trusted partner and one of our most critical clients,” said Charles Thomas , President/CEO
About Office of Financial Services (OFS):
HUD OFS is responsible for providing policy direction, review, and coordination of the financial management and fiscal services required to support the FHA’s Single Family, Multifamily, and Title I insurance portfolios. These services include maintaining records of all insured loans, providing data quality and other loan servicing activities, billing lenders for insurance premiums, collecting insurance premiums, transferring loans between insured portfolios, refunding unearned single family mortgage insurance premiums to homeowners, and processing applications for insurance benefits when a loan goes into default. These programs are highly visible and nationwide in scope. They directly impact the mortgage banking industry and homeowners. The data required by these programs is voluminous. OFS gathers this data, much of it on paper forms, at HUD Headquarters in Washington, D.C. OFS has determined that the conversion of paper documents into a media which can be indexed, searched, retrieved, accessed by multiple users, and archived for at least 40 years will improve customer service by allowing HUD staff to respond to the thousands of daily telephone calls and letters more quickly and efficiently.
About C3 Systems:
Consummate Computer Consultants Systems, LLC (C3 Systems), a management consulting and information technology firm, has been trusted by leading institutions and businesses and in the government and private sector since February 2003. Today, C3 Systems supports Federal, State, and Local Government customers, is a Capability Maturity Model Integration (CMMI) Maturity Level (ML) 3, International Organization for Standardization (ISO) 9001, minority-owned, small, disadvantaged firm providing systems integration, management consulting, software/system engineering, and other IT services.